Permanent Jewelry Info + FAQ's
What are the chains made of?
Our chains are made of sterling silver, 14k gold filled, or 14k - meaning they are durable for everyday wear and can last a lifetime.
What is gold - filled?
Gold-filled jewelry is made by mechanically bonding solid gold to a base metal, often sterling silver or brass. The gold layer is significant, and is permanently bonded to the base metal with pressure and intense heat. Because of this permanence, you won’t get any flaking or peeling. If taken care of, gold-filled jewelry can last as long as solid gold.
How do I remove the chain?
If you need to remove the chain for any reason, you can simply use a pair of fingernail clippers, or scissors to cut the jump ring - or cut a chain link. We do offer re-welding once for free, and any additional time for a $15 fee.
What if my bracelet breaks?
Our chains are made of high-quality materials meant to resist everyday wear and tear, yet dainty enough to come off for safety's sake. Any piece of jewelry is susceptible to damage when met with opposing force. If your piece gets snagged or it breaks, we will do our best to repair it for you. Please note, we do not replace or reimburse for lost chains. This jewelry is very durable but, not indestructible.
Can I change/cancel my appointment?
Once an appointment is scheduled, it can be rescheduled or canceled if the time slot no longer works for you. We ask that you please cancel 24 hours prior to your booked time so that we can open the appointment to other customers.
Do you take walk-ins?
We recommend booking an appointment through our website. Walk-ins are welcome, but we do not guarantee a member of our team will be available to weld at that time. Pop in and see, or phone us at 813-539-2085
Is there a required age?
Anyone 18 and older is welcome to get a permanent piece. We require anyone ages 8 to 17 to have a parent or guardian present. We do not offer permanent pieces to children under the age of 8. Special consideration should be given to permanent style bracelets for children, we are happy to discuss this in person. We reserve the right to decline permanent piece service to anyone, for any reason.
Can I add a charm or Connector to my permanent jewelry piece?Yes! Our signature Amethyst charm can get added to any piece. More options to come! Since Permanent Jewelry is always worn and never taken off, we cannot warranty the charms or connectors. Charms don't work well for the duration of the permanent jewelry, so please be advised before making your purchase.
Can I go through airport security?
Yes! TSA doesn’t require you to remove fine jewelry when going through security. You should have no problem taking your jewelry along with you on all your travel adventures!
Can I wear it in the shower, pool, ocean, etc.?
Of course! That's the fun of jewelry you never have to take off! Our chains are meant to go through all of life’s fun adventures with you. We have found that sterling styles are prone to oxidation after exposure to pools or hot tubs that are improperly chemically balanced. A gentle wipe with a polishing cloth is all that is required to restore the original sterling shine.
Can I get more than one piece during my appointment?
Our chains are beautiful solo or stacked. We are happy to custom-fit as many jewelry pieces as you wish. Please plan on one (30 minute) appointment per piece, as considering how the pieces layer and move on the body takes a few minutes.
If you are booking for multiple people, each person needs their own time slot.
Do you host private events?
Sure! We love hosting in-store parties!
How long does the welding process take?
We book 30 minute slots to allow time to custom fit the chain to your wrist, enjoy a glass of wine - it's an experience we want you to remember. Then use a specialized welding machine to weld the bracelet in seconds. It is simple, fast, painless, and safe.
Who should not get permanent jewelry?
We recommend anyone with a pacemaker, or history of allergy to nickel or precious metals not get a permanent piece.
What happens if I need an MRI or X-ray?
We recommend consulting your doctor or imaging technician for guidance. If removing the jewelry is required, we do offer re-welding once for free and any additional time for a $10 fee.
Can I purchase permanent jewelry as a gift?
Absolutely, we don’t have gift cards specifically for individual services, but you absolutely can purchase a gift card for any service as a gift!